All orders are delivered "curbside". Our products ship in a freight truck. The freight carrier will contact you to schedule delivery. Someone will have to be on hand to meet the driver and sign for the package. The driver will lower the package to the ground and place it curbside at the end of your driveway. Placement of item on sidewalk or in the home and package removal is not provided. Our products can be a large, heavy item, so please arrange to have additional people to help you.
Our policy lasts 45 days. If 45 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Altered and assembled products may not be returned.
There will be a 20% restocking fee for all return items.
You will also have to pay for the shipping charges for shipping the furniture to you as well as the shipping back to our warehouse. This is because once items are returned to us; we do not resell them to another customer as they are no longer new.
To return a product, send an email to firstname.lastname@example.org with your name, order number and reason for return.
Our office is located in Wyoming, USA. So we are in the Mountain Time zone. Our products are shipped from several warehouses across Continental USA. To learn more about ComfyKidsBedroom.com, please visit our About Us